I'm interested in how people communicate and connect when they aren't face to face or even communicating in real time, perhaps through an asynchronous forum or community such as Slack or Yammer. Lori Niles-Hoffman, who is a Data Driven Learning Strategist, has experienced "the seismic shift from classroom to digital" in her career and... Continue Reading →
Blending technology and the joy of helping others learn – Colleges Wales Keynote
On Monday 27th March 2017 I was honoured to be the keynote speaker for the Colleges Wales annual training and learning conference. This year the title is Step Up To the Future and the themes are "digital" and "more able and talented". The session I'm keynoting is focusing on the use of technology as part of... Continue Reading →
Overload, overload! Designing training, memory and the 48 hour MOOC!
I'm getting involved in another MOOC, this time it's open only for a short time, 48 hours in fact! It's a bit of an experiment from HT2, which is something I really like about them - trying different things to see how they work. This MOOC is 48 Hours To Better Sales Training and focuses... Continue Reading →
Customer service on Twitter
I've been having a few frustrations recently with regards customer and technical service. If you follow me on Twitter, you've probably already got bored of my increasingly frustrated tweets about the level of service from my domain and web hosting company. Through my frustration with Titan Internet's increasingly poor service and what feels like disregard for the... Continue Reading →
Virtual Learning Show summer 2014 – what to expect
It's the summer and time for L&D conferences once again. One of which is the Virtual Learning Show, hosted by LPI CEO Colin Steed. It's a free, online, conference focusing around online facilitation and webinar delivery, how to design online learning, using the support tools that we consider "social media" and also digital content tools.... Continue Reading →
Virtual Learning Show (winter 2013) – day two
The winter Virtual Learning Show, organised by Colin Steed is now at day two. Here are my summer show and winter day one blogs. This is what the line up was for the day. All about the community Mike Collins from DPG spoke passionately and eloquently about where to start with communities. Mike said that at... Continue Reading →