Social Media

Digital body language and social media

In this post I’m going to focus on social media communication with regards our modern communications. I look at some free Twitter analysis and what changes this insight can help us with, as well as look at some other resources to help us with our approach to what we do on social media, either professionally …

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Customer service on Twitter

I’ve been having a few frustrations recently with regards customer and technical service. If you follow me on Twitter, you’ve probably already got bored of my increasingly frustrated tweets about the level of service from my domain and web hosting company. Through my frustration with Titan Internet’s increasingly poor service and what feels like disregard for the …

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