Webinar World Conference learning points

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ON24 is a webinar based marketing platform. Each year they host a large event celebrating and understanding everything Webinar based. They use the the hashtag #Webinarworld and a world all about webinars was exactly what I got from the day!

The event was held for one day in London on the 12th October 2017 and you can get all the details here.

Speakers and agenda

With a huge array of talent on display it was hard narrowing down my choices for who I wanted to see, as is usually the case at conferences.

The agenda was ram packed with great sounding seminar based events, as you would expect there were lots of sessions for how to market your webinars and others for keeping up a high level of engagement with repeat signups.

Session 1 – Driving Webinar Registration

With Lightbulb Moment running free webinars the title of this event was exactly what I was looking for. The speaker was Mark Bornstein @4markb the Vice President of Content Marketing at ON24.

I chatted with Mark after the session and you can see the periscope recording in this tweet!

The session was full of really useful information for getting people into your webinars in the first place, such as having a longer marketing campaign leading up to your webinar. This is something at we need to do better at Lightbulb Moment, as we’ve only really focused the week leading to the webinar. Learning point one already!

Another great tip to actually get people to finish the process of showing interest and click register is to reduce the form length to sign up. Other ideas included having a video on the sign up page.

Some quick notes on what I got from the session:

  • Title of the webinar should be action oriented
    • e.g. How to / 10 common <topic> mistakes / 5 best practices to xxx / 7 keys to successful xxx
  • Email subject line – should be promotional and not just the name of the webinar
    • Could be disruptive / specific need / promise change / tease or titilate / short and concise / read well and phonetically interesting / feel personal
  • Always a day of webinar promotional email for 25% of your signups (not the same as the link reminder email)

The session was great and I was filled with positive plans to take away. It was a pleasure to speak to Mark after the session. If you did not see the live video interview above I recommend you do, it was a really interesting chat from an expert.

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Session 2 – Buying Cycle

Once again with Mark Bornstein. This time he was taking the next step from getting people on your webinars to getting them to buy what you are selling.

He spoke a lot about your funnel of customers. That’s a newer piece of marketing terminology for some people and refers to the people you have from vaguely aware of you through to about to sign on the dotted line. You have different levels of potential customer in that funnel.

There were strategies for where to start when thinking about designing your first webinar campaign. I’ve been running lots of different webinars and speaking at conferences and that gave a starting point, it’s still hard even with that!

I came away with quickfire understanding of not just having a funnel, terminology I’m using much more now, but understanding the different levels people might be at in my funnel plus how to keep current clients engaged.

Session 3 – Webinar Driven Campaign

Lev Cribb was the speaker for this session and was bringing his experience in marketing.

The session was a real mixed bag, the speaker obviously had a lot of experience, knowledge and passion but I found it hard to follow his message.

What was also interesting was the lack of tweets about this session. Is that because there was a lot of interesting information and data that people did not get a chance to tweet or was it that they felt there was not much to tweet?

Closing session – future of webinars

All in all a great day, lots of learning and I look forward to next year!

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