Sorry about the fish joke, though it does make me halibut… But this post is about the “fishbowl” event focusing on discussion of the DNA of the Modern Learner, so there had to be some fishy references… Read an intro about the event here.
Despite a 5.30am alarm I didn’t make it into the London event due to train issues. That was very sad, but nice to know I was missed!
Not impressed with a 5.30am alarm, but the #pskevents about the modern learner will soon put a smile on my face I'm sure! pic.twitter.com/HjmSxLsgEI
— Jo Cook (@LightbulbJo) August 10, 2017
Good morning! That is an awesome not impressed face.
— Sukh Pabial (@sukhpabial) August 10, 2017
Where is @LightbulbJo? #PSKevents
— Sukh Pabial (@sukhpabial) August 10, 2017
However whilst getting home I followed the back channel (the #PSKevents hashtag on Twitter), here are some highlights and thoughts:
Fishbowl session about to start #PSKevents pic.twitter.com/SX97rlWXS4
— Ger Driesen (@GerDriesen) August 10, 2017
Looks more like a 'panel' than a 'fishbowl' tho'… #PSKevents https://t.co/h7TVSYAxrE
— Niall Gavin 💙 (@niallgavinuk) August 10, 2017
Ger’s tweet with a Periscope video shows the layout of the event:
LIVE op #Periscope: Fishbowl london https://t.co/HXEUiA5mVh
— Ger Driesen (@GerDriesen) August 10, 2017
Some discussion about the event setup:
That's what I expected too, & what I've experienced in the past,as you have to make it especially easy for people to jump in. 1/2 #pskevents
— Jo Cook (@LightbulbJo) August 10, 2017
Maybe there isn't enough space at the event location for that or they are doing it differently? #pskevents 2/2
— Jo Cook (@LightbulbJo) August 10, 2017
And pics to get a sense of the room from afar:
Getting started with this morning's #PSKevents pic.twitter.com/R63MikVhpD
— Sukh Pabial (@sukhpabial) August 10, 2017
@TrentRosen kicking off the Learning fishbowl #pskevents pic.twitter.com/3xEhGTDydn
— N Shackleton-Jones (@shackletonjones) August 10, 2017
At fishbowl discussion on the modern learner this am w/ @sukhpabial @GerDriesen Deborah Gordon @shackletonjones @lauraoverton #PSKevents pic.twitter.com/xoD0leO9N0
— Kim Edwards (@KimSEdwards_) August 10, 2017
Starting off the conversation:
What do we understand about the modern learner? Who are they? How do they work & learn? >> Any thoughts on the backchannel? #PSKevents
— Kim Edwards (@KimSEdwards_) August 10, 2017
Yes, not just a course online, or face to face they have to wait for or not even get in their region #pskevents
— Jo Cook (@LightbulbJo) August 10, 2017
They increasingly expect the same ease of access to 'stuff' and user-friendly learning tech via work, as they do privately #PSKEvents
— Niall Gavin 💙 (@niallgavinuk) August 10, 2017
This is key in organisations now, not just for L&D to understand their “learners” but for a business to understand their staff – how they can work more efficiently and just get the job done to everyone’s satisfaction.
Niall, also on the back channel, picks up the language issue:
The 'learner' is still the colleague, member of staff, co-worker, supervisor, manager. It's only 'us' who call them 'learners' #PSKevents
— Niall Gavin 💙 (@niallgavinuk) August 10, 2017
Thoughtful question from Ger Drisen:
https://twitter.com/ChristineLocher/status/895553525329088512
It’s got to be both, with social change, technology, economic climate and much more. It is interesting to think if one led the other at all.
Ooh. Thought provoking. Chicken and egg? #pskevents https://t.co/vQ0l5mekWT
— Jo Cook (@LightbulbJo) August 10, 2017
.@lauraoverton says the context of work & learning has changed – we're all continually learning #PSKevents
— Kim Edwards (@KimSEdwards_) August 10, 2017
Some L&D improvements needed:
Deborah Gordon helping us appreciate that at the coalface, people need to access learning in a spectrum of ways at work #PSKevents
— Sukh Pabial (@sukhpabial) August 10, 2017
We need to shift the learning to help people do what they need to do, what's changing is the environment @shackletonjones #PSKevents
— Trent Rosen (@TrentRosen) August 10, 2017
We need to shift our perspective from what learning can do for people to how we can help them get things done @shackletonjones #pskevents
— Owen Ferguson (@owenferguson) August 10, 2017
"L&D needs to shift from pushing content to how to help them do their jobs" @shackletonjones #PSKevents
— Henry Stewart (@happyhenry) August 10, 2017
We need to be more efficient with our support of people's work to help them where and when they need it, and on going support #pskevents https://t.co/SVzTfABL21
— Jo Cook (@LightbulbJo) August 10, 2017
This is such a key, to understanding that people don’t want to wait for a one day course when they want to learn something new. This is something that L&D departments still do a lot, the “menu of training”.
It’s not a blame game, there are many reasons why trainers and departments still do this, especially when something is so big and ingrained in the company understanding and culture. The larger the ship, the bigger the turning circle.
https://twitter.com/jon_pulford/status/895555213880430594
Modern learning is…?
https://twitter.com/ChristineLocher/status/895555306532593664
I definitely like the idea of resources not courses and I’m building up Lightbulb Moment this way – to make sure people have access to documents, templates and learning nuggets when they need them, as well as access to their peers to learn from.
https://twitter.com/ChristineLocher/status/895561706394484736
Google it and there’s plenty of research about how manager’s have a huge influence over their staff’s performance and therefore their learning. So for embedding learning, or learning transfer, they are essential.
We've been talking about collaboration; how to 'let go' of controlling how ppl learn & how to trust them to learn/do in own way #PSKevents
— Kim Edwards (@KimSEdwards_) August 10, 2017
An excellent point from Kim. One of the struggles I often have with trainer’s new to the virtual environment is that they don’t feel that they can ‘control’ the room the same way that they do face to face; they can’t see if people are in their email or away from the screen.
Another element of this with modern learning design is that my experience of people in the organisation that are rolling out learning and performance initiatives is that often they don’t want to relinquish the feeling of ‘control’ of knowing people have attended a class – face to face, e-learning or virtual. There’s a hunger to do learning better so that people can do their jobs better, but the idea of letting go and trusting people to learn in “new” (organisationally-speaking) ways is alien to them.
"Learning should be about creating great experiences" @shackletonjones True #PSKevents
— Henry Stewart (@happyhenry) August 10, 2017
https://twitter.com/ChristineLocher/status/895565435927752704
Agreed, though there is a balance for freelancers/own business to get work & know how much to push/model modern behaviour #pskevents https://t.co/cQJXnj25jI
— Jo Cook (@LightbulbJo) August 10, 2017
https://twitter.com/ChristineLocher/status/895566634315808768
Trent Rosen shared a link to this article that gathers some research into modern learners, including an infographic.
At the end of the event I asked the back channel:
I re-learnt about L&D challenges outside my own org., balancing expectations of modern learners, embedded HR & L&D professionals #pskevents
— Rachel Clark-Raee (@rachel27_HR) August 10, 2017
On a separate note, Niall tweeted this:
Seems the backchannel's been forgotten about in the #fishbowl room. No summaries? No takewaways from the panel/attendees? Later? #PSKevents
— Niall Gavin 💙 (@niallgavinuk) August 10, 2017
So a learning point about a live event which has promoted a back channel is that it’s not just marketing, but people really are engaged and thy need thought and planning too so as not to feel left out.
Hot seat too hot?
Just beyond @happyhenry is The Hot Seat where, at any point this morning, we can join the panel & help lead the discussion #PSKevents pic.twitter.com/m152tZU5OI
— Kim Edwards (@KimSEdwards_) August 10, 2017
They way I understand a fishbowl is that people jump in and out of the conversation.
We've all been asking questions and contributing to the discussion but no one's offered or been selected to sit there, yet!! 😁
— Kim Edwards (@KimSEdwards_) August 10, 2017
There are questions coming from the audience, but not directly from the hot seat! Yet!
— Trent Rosen (@TrentRosen) August 10, 2017
Good that there's lots of involvement! Perhaps the hot seat should have been a back channel representative! #pskevents https://t.co/yFRcOvZfqB
— Jo Cook (@LightbulbJo) August 10, 2017
Maybe no one got into the hot seat as planned, but at least people in the audience joined in.
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