“Working with Jo and Michael have been a true value-add for Argyll Fenton; I wanted one-on-one tailored input to support my own learns around optimising online facilitation and particularly on design approach and methodology to ensure optimal content impact. We work with high performance teams at executive and board level internationally; Jo and Michael are both experts in their respective fields – Jo on learning and development, Michael on technology; together the experience created high impact for Argyll Fenton. My colleagues in AF also benefitted from their input and undoubtedly AF’s client base; we have, as a direct consequence of their expertise and helpful approach, introduced them to some of our clients in return.”

Soraya Fenton
Executive Director
Argyll Fenton / Executive Assessment & Development

“We’ve had the pleasure of working with Jo on a number of different occasions in recent months: as a consultant and producer for a number of virtual classroom sessions for our clients; as a host for the Learning Technologies webinar delivered by our team; and in the delivery of a virtual classroom skills course for our internal team.We have found Jo to be flexible and adaptive throughout all the work we’ve done together, both for our own client and for the training delivered to our in-house colleagues.We design and deliver for our clients in dual-modality, so we needed skills on how to design sessions that could be delivered both face-to-face and as live online. Jo designed and delivered her course to focus on our specific needs.Throughout our dealings with Jo we’ve found her to be professional, cheerful, knowledgeable, and deeply passionate about her craft. Jo’s live online learning delivery showed excellent best practice of how to engage a remote audience and build relationships and it gave our team the experience and confidence that they needed – and we had a lot of fun while we learned!We have found Jo to be a breath of calm, especially in instances where technology has failed us. Jo handled these situations with ease and professionalism and kept our stakeholders engaged, and motivated throughout – in fact I’m not sure anyone noticed!I have no hesitation in recommending Jo to consult, design, and deliver for any organisation. Her learning and development skills, virtual classroom, and webinar expertise and willingness to tailor for the client are second-to-none.”

Tori McKillen
Acteon Communication and Learning

“Jo helped release the creativity and confidence in the L&D team when facilitating an online classroom. Learners have a natural resistance to online classrooms, perhaps because of the lack on human contact compared with face to face learning? Jo gave the team the skills to build creative facilitation styles and confidence online to build relationships similar to those in the training room. Online Classrooms are key to our blended learning module and Jo helped us make them more effective and memorable.”

Edward Gallier
Jury’s Inn

“I’ve worked with Lightbulb Moment since 2016, with Jo hosting the Learning Technologies Awards online presentations. In the six years since we started, the work has developed from Jo hosting every single session, welcoming presenters and judges, making them feel comfortable and providing technical support, through to training and supporting a team of our staff during the pandemic and now that all of our presentations are live online.I’ve always known the work from Lightbulb Moment to be professional with consistently excellent feedback from our clients, presenters and judges and for the webinars that have also been hosted for us. Jo has excellent live online technical knowledge, as well as how to communicate the process for working on a high level project such as the Learning Technologies Awards and our pleasure in working with her is borne out by coming up to our seventh year together.”

Mark Penton
MD, Learning Portfolio
CloserStill Media

“I was first introduced to Jo’s work on a webinar. Seeing Jo’s engaging delivery style that made me realise the potential this method of delivery would have at iQ Student Accommodation.Jo and I worked on a development plan that would build the confidence of my team and to enable them to design and deliver engaging virtual sessions. The result that I saw over the course of three workshops was something quite magical. Through Jo’s skilled delivery my team where able to see how this could work for us, build their confidence in the technology and design skills and be able to deliver competent virtual sessions.This new approach enabled my team to reach a wider audience quickly and to develop the skills of our internal teams effectively whilst reducing the impact to our operation.Jo enabled us to deliver something amazing to our teams by helping my team to see what was possible. We have now run two different programmes using VLE and both are rated as our highest programmes with 100% promoters. Our teams love our new approach and this initial programme is now our highest rated workshop.”

Angel Conley
ead of Learning and Development
iQ Student Accommodation

“The team at Lightbulb Moment is made of exceptional professionals who have provided us with great consultative services and helped us produce valuable content for our audience throughout our collaboration of several years. As digital facilitators of the first hybrid edition of our annual HR and L&D conference, Speexx Exchange, Jo and her team were a vital element in the success of the event – which has been named by many as the first true hybrid event. By working with Lightbulb Moment, we were able to provide our digital audience with a great online experience.”

Lucia Scurei
Digital Marketing Lead

“I wanted to convey my thanks for the last two years you’ve spent working with us. The time has flown. We’ve achieved so much during this time and we’ve had a real impact on the delegates, helping them become job ready. This is a lot to do with the program you ran for us. Having done lot’s of research, looking at ways we can elevate our live and online experience on the back of the pandemic, Lightbulb Moment stood out. There are no overcomplicated offerings or packages. Lightbulb back themselves from the start in being the experts and we’ve always felt in safe hands because of this. More importantly they look at how to get the most from the organisation’s current platform and don’t hide behind offering more if only the infrastructure allowed, which is a real personal frustration of mine working with other suppliers. Lightbulb help you get the best out of what you have now and embed the culture that looks to improve as the platform enhances.
Jo and Mike were really thoughtful in their consultation. They genuinely listened and pinned down our needs which resulted in some adaptations to our sessions to meet some more specific requirements, both budgetary and from a content perspective. I continue to reflect on my own experience from this and how it’s inspired me to keep the team evolving and looking to continue elevate our delivery.

Lightbulb Moment:

  • Helped validate what we’re good at
  • Challenged some preconceptions and made us consider the “what if’s”
  • Demonstrated multiple techniques and systems to really bring to life a live and online delivery at every stage from design through to delivery.
  • Have a genuine measurable impact on the delegate. We can already see them applying the t learning to a specific role. Our customers are at the end of the journey and this approach puts the customer at the heart of that.
  • Are passionate about live and online. It’s not the poor relation of face to face. This has helped us to quickly evolve our learning strategy and the possibilities seem endless.
  • Provide a wealth of additional and ongoing resource which we can continue to tap into.If you’re thinking about a change to live and online delivery or you want to elevate what you do already, then I’d certainly recommend Jo and Mike at Lightbulb Moment.”
Andy McConville
National Learning Delivery Manager, Organisational Effectiveness
TSB Bank

“Jo Cook is an inspiring speaker and showcases the tools and facilitation skills of live online learning in its best light. As someone who has been the Executive Producer for over 3,000 webinars, I was stunned at her skill level. Jo is exceptionally talented at creating a very high level of engagement in her webinars and I’m proud she’s part of our Training Magazine Network community. I wouldn’t hesitate to recommend working with Lightbulb Moment.”

Gary VanAntwerp
VP, Communities / Executive Producer, Webinars
Training Magazine Network

“We have worked with Lightbulb Moment to upskill our own L&D teams virtual facilitation and our employees ability to conduct excellent virtual meetings. Jo and Mike are excellent, extremely motivational and engaging and really do ensure that every participant on the sessions comes away feeling confident in their abilities. I would recommend to anyone.”

Sian Prigg
Senior Talent & Learning Consultant
Opel Vauxhall Finance

“I wanted to take this opportunity to thank Jo and Mike on behalf of the Adobe Connect team for speaking at eLearning World this week in the Virtual Classroom breakout. It is always a joy to see someone use Adobe Connect so well and take advantage of some of the interactive features to deliver such an engaging session. Given your topic, you lead by example. The feedback from participants was incredibly positive.”

Alistair Lee
Principal Evangelist
Adobe Connect at Adobe

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