This case study from Jo Cook and Laura Overton is about redesigning hybrid conferences, including the importance of the right vision, focus on both physical and virtual attendees and the preparation, planning and people involved.
This new research report from Jo Cook and Jane Daly is about the human focus in virtual and hybrid learning, with data about what learners need and want, the organisational development needs and a focus on how to ensure your team and organisation move from panic response to digital learning performance.
Reviewing the current evidence to ensure virtual classrooms are effective is this CIPD report. Jo is quoted on evidence-based insight and practical recommendations for facilitating interactive online learning.
Four global L&D trailblazers discuss how they organisationally adapted to the challenges of delivering learning and which of these adaptations they believe will be here for good and why. Jo is one of the four contributors to this Learning Guild paper (free membership needed for download).
A focus on the human connection in live online sessions and being able to read the virtual room supports engaging sessions in this paper for Adobe. Jo also shares tips for your next steps of developing your sessions.
Interviews with Jo
Jo gets interviewed by Speexx, the language and business coaching company, to unpick the virtual classroom experience and reveals what L&D must do to deliver effective live online learning.
Jo contributes to this article in People Management magazine, saying that “most people consider virtual delivery as a completely new skillset, rather than adding skills to what they already do” and more (CIPD member access only).
In this interview with Speexx Jo advocates for positive change around moving to live online learning, the type of work done at Lightbulb Moment and about the Speexx Exchange hybrid conference.
Is it harder to keep attention in the virtual environment? Do some people have a resistance talking to a screen? These and many more questions answered by Jo in this interview with L&D publishing company Emerald Insight (PDF version also available).
Work-related stress, depression or anxiety accounted for 55% of all days lost due to work-related ill health – it’s ever more important for organisations to support the holistic health of their staff
Working as part of a community of practice, either internally or with other networks, can support the problem solving, confidence support and skills development needed.
With hybrid learning, meeting or other events, it can be really easy for the live online participants to feel a bit left out. Jo shares her insight into making sure everyone is involved, and nearly ending up in the technology weeds along the way.
Jo writes about the discrepancy between what attendees what from their virtual learning, and what organisations are offering.
“Our organisations are having to respond to, operate within, and support their people through uncertainty and chaos – and so workplace training remains a crucial part of an organisational strategy”, writes Jo in Learning Magazine, from the organisers of the World of Learning conferences.
Jo is quoted in this article for People Management Magazine to ensure that virtual classrooms are as good as they can be (CIPD member access only).
With more employees than ever working from home, L&D teams need to broaden their horizons from in-person training to all that blended can offer. In this article for Big Think + Jo explores what blended learning is, the benefits and top tips for implementation.
Jo shares four important trends that she’s identified from new research with people who use online learning, including keeping classes small and seeing facilitators on webcam.
What different types of curiosity are there, and how does this relate to you and what you do at work? Jo looks at some highlights from a the book The Workplace Curiosity Manifesto by Stefaan van Hooydonk and links to a recording of his session at the Speexx Exchange hybrid conference.
Is it really “Zoom fatigue” or is it actually “meeting fatigue”? Jo explores this in her article for the Learning Network, including advice about how to use your time and promote interactivity.
Evidence-based learning design and delivery is becoming more and more important as part of a professional learning intervention. In this LinkedIn article Jo looks at Workplace Learning Report data and the challenges of facilitating differently using technology.
Some quick wins on participation, digital body language and dealing with dominant attendees are explored by Jo in this Learning Network article.
A deep dive into the Emerald Works (previously Towards Maturity) data was granted to Jo to investigate how organisations with live online learning capabilities perform better than those without.
Digital body language is all about communications that aren’t physically face-to-face, looking at the nuances of what wording, profile images and much more mean. In this eLearning Industry article Jo explores digital body language for branding, live online events, data and shares top tips for improving your approach.
The terminology we use makes a difference to how people understand and perceive learning events. Jo explains what a webinar is compared to a virtual classroom for eLearning Industry online magazine.
Neuroscience can sometimes be a buzzword that ‘sells’ products or content, but what is this science and how much of it really helps us with our learning interventions? For this eLearning Industry article Jo shares what her research turned revealed.
Most trainers and facilitators have started their life in the face-to-face world, helping people and managing the emotions in the room. A lot of professionals are wary of stepping into the online learning space due to the lack of face-to-face contact, not being able to see body language and a feeling that ‘virtual’ is not ‘real’. Jo shares her approach for Training Journal.
Jo Cook gives advice on navigating the challenges of moving to live online learning, with tips on how to engage a virtual audience.
Jo Cook unravels exactly what live online learning is all about, and why understanding its capabilities (and limitations) can help deliver fantastic online sessions.
Even though the work if Herman Ebbinghaus is from the 1880s and is held up as one of the most overlooked learning findings, Jo writes for HR Zone and questions whether it’s time to move on.
Best practice in any skill is really important to ensure consistency across a team and make sure that everyone has a positive experience. In this HR Zone article Jo looks at the issues people have with live online learning and how to develop the experience needed to perform.
We are always pleased to be a guest on webinars for other organisations, and here are some of the best recordings
This was a small ‘masterclass’ for the ILP Australia, focusing on virtual and hybrid engagement, including great discussion and questions from the audience.
Jo walks through some of the key highlights of the virtual and hybrid research report on the dominKnow webcast with Brent Schlenker and Chris Van Wingerden.
Learning Experience Design, LXD, is focused on ensuring learning through activities. On this Training Magazine Network webinar, sponsored by Adobe, Jo explores what LXD is and how to make the most of this for live online delivery (needs a free Training Magazine Network account).
Virtual instructor led training has come a long way since the Covid pandemic – but there are still many areas for organisations and teams to improve, with Jo sharing her input with Speexx, the personal language and business coaching people (register for free recording).
These are the recordings from of the hybrid Speexx Exchange conference, an event that was co-designed and co-hosted by Jo Cook and Laura Overton. Read more about their design and their case study (register for free recording).
Hybrid meetings, events and training sessions are becoming much more popular – but what is involved in planning an event where some people are physically together, and others are live online? Jo shares her insight on this webinar for the Boussias Project Management conference.
For so many people the virtual classroom feels like a barrier, as if they are talking at a computer screen and it can be easy to lack focus on the learners that are live and with you. For this Boussias L&D conference Jo shares different ways to be able to connect with your attendees live online.
The ‘new normal’ since the global pandemic has meant that virtual classrooms and digital learning offerings are more important than ever, and so is getting it right. What do our learners really think of the live online learning sessions we are offering? Jo shares research for this Learning Guild’s Learning Summit to gain insight into what we need to design and how we need to facilitate.
These are the recordings of the hybrid Speexx Exchange conference, an event that was co-designed and co-hosted by Jo Cook and Laura Overton and formed the basis of their case study.
Challenges with virtual classrooms include trying to directly replicate a physical classroom experience and our own approach in understanding how current training and learning skills convert to work well in the virtual classroom. Jo Cook shares strategies on how to make the most of your live online delivery in this Speexx webinar (register for free recording).
We know that facilitating a virtual classroom learning session is different from face-to-face training, but just what is it that works live online sessions and what needs a rethink? This World of Learning webinar focuses on five principles to make sure your virtual delivery is engaging for you, your attendees and the meets the needs of the business. Check out the accompanying visual summary drawn by Krystyna Gadd
This is a low key chat with a group of learning professionals about ensuring our virtual activities stay fresh – by exploring Padlet, Mural and more. Hosted by Shannon Tipton of Learning Rebels.
Rather than just using virtual platforms as the back-up plan, how can you really ‘learn to fly’ online? How can you rediscover your depth of expertise as a learning designer or facilitator in a virtual classroom and be as confident as you already are face-to-face? In this webinar with Breeio, Jo reflects on how to deal with remote audiences, digital body language and more. All Breeio first steps webinar resources here.
Reading the virtual room is a fundamental skill for facilitators. When we’re in the same physical space as other people, body language and visual cues are essential for understanding those around us. On this Breeio webinar Jo shares some straightforward features available in any virtual classroom platform and how to use ‘digital body language’ to help interpret participant responses more effectively. Webinar resources here and here.
Using online platforms to deliver live learning sessions doesn’t have to be a headache for facilitators or boring for learners. In this Breeio webinar Jo shares how to pack a punch so that your participants really remember your core messages and keep attendees motivated. Resources here.
Designing for the virtual classroom is different from face-to-face training – what translates to live online sessions and what needs to be different? This webinar for the Adobe eLearning World Conference looks at best practice tips and techniques to ensure that your session meets the needs of the business, the learners and engages them throughout (needs a free account on the Adobe Community).
Your face-to-face sessions have been running really well, but the world has suddenly changed. Now Zoom learning sessions are the way forward so how can you make sure that the great sessions you used to deliver can still work but in a webinar or virtual classroom format? Find out in this webinar for the Institute of Employability Professionals.
Technology has enabled us to learn separately but together. How can a virtual classroom create the right learning environment, and how can we as trainers and facilitators work with people we can’t see, through a computer screen and still keep people engaged in their learning? In this webinar with the Institute of Employability Professionals Jo tells you how.
We all know that various theories, methods and approaches to instructional design make a difference to our e-learning components, materials and face-to-face sessions. But what learning theories and approaches work for virtual sessions and how does the technology get in the way, or even enable learning? Jo shares her insight in this Learning Network webinar.
Part of the Training Journal series of webinar discussions with professionals in their field, Jo hosts and contributes to the discussion about whether true facilitation works when a group is live online. Spoiler: she knows you can!
The Training Journal webinars series ran a number of different virtual Christmas parties and this is just one example of having festive fun live online!
A number of diverse L&D and HR topics with various experts are discussed in this long-term series for Training Journal, where Jo was Deputy Editor and webinar host.
Learning From the Edges podcast includes Gary Cookson and Jo Cook about delivering learning experiences. Delivery and how we are able to cater for our learners, giving them the best access and environment to learn.
Join Paul Westlake and Jo Cook as they discuss the importance of understanding who you are, what truly matters to you, and the impact you want to create in the world on your as they search for their own personal purpose.
In this conversation, Holly, Bianca, and Jo discuss their business origin stories and the challenges faced by women in running their own business.
Live online learning has changed since the pandemic, Jo joins Tom McCallum to discuss just how so. Video option also on this page.
You’ve heard it a million times, “You’re on mute!” and other such virtual delights. In this virtual delight Jo joins Paul Westlake to discuss her approach to virtual delivery, reading digital body language and more.
Virtual and hybrid learning, two big considerations for L&D teams are discussed by Jo and Jane Daly, including the research study on which they are collaborating.
How can facilitators enhance the online learning experiences they offer? Jo lends her voice to Emerald Works podcast episode 234 to explain all.
Jo joins the discussion offering tips and advice for people thinking of setting up their own L&D business in the Emerald Works podcast 228.
This podcast is a little different, it features Nia Brodrick sharing how Lightbulb Moment helped Colleges Wales/ColegauCymru move learning online.
In the Learning Uncut Disruption podcast series from Michelle Ockers, Jo shares about producing live online sessions – just what a producer does and the amazing support they can be for any live online event.
If you haven’t got much or any experience with live online learning it can be hard to know just which first steps to take. Shannon Tipton and Jo join Michelle Ockers on this Learning Uncut Disruption series podcast – and you can also read this great summary article and transcript.
Digital body language, being able to read people’s communication without them being right in front of you, is the subject for this in-depth conversation between Jo and Phil Wilcox on the Emotion at Work podcast.
Who doesn’t love a Christmas special? Jo is a panel guest on the Good Practice podcast (now the Emerald Works podcast) episode 126.
Yes you can train people in virtual sessions, but can you really facilitate group discussions and activities? Training Journal Editor Jon Kennard interviews Jo about whether you can or can’t.
We’ve all been on terrible webinars of one sort or another. Jo joins the Good Practice podcast episode 120 (now the Emerald Works podcast) to discuss some of the sins but always ways to improve those live online events.
Obviously when we train people in virtual design and delivery, it’s about professional development – so Jo gets involved in the discussion on the Good Practice podcast episode 35 (now the Emerald Works podcast) to discuss how to do that.
Conversation with virtual guru Roger Courville about virtual classroom design and facilitation pitfalls to avoid!
Video interview with Guy Wallace about how Jo got into learning and development and her approach to performance consulting.
Find out what digital body language is in this interview with Kate Graham for Learning Now TV (register for a free account to watch).
Why is engagement in your virtual classroom so important? Jo highlights why in this Unicorn video recorded at the Learning Technologies exhibition.
Making sure our live online learning is facilitated as good as it can be face-to-face, Jo shared her tips with Kim Edwards on Learning Now TV (register for a free account to watch).
The best of our free live online learning community conversation threads
Knowing where to start with your virtual journey can be a challenge, but this post can help you. From absolute basics, to focusing on design or advanced concepts, Mike’s curated content of podcasts and videos will point you in the right direction.
It’s tempting to put video in eLearning or dictate that everyone has their webcams on during a virtual event, but what does the evidence say? Whilst webcams increase engagement, it can also create anxiety. Read some info and make the best informed choice for your organisation.
When you are freelance or run an independent company it can be a difficult to know what to charge for your training or services. When they are live online some people may expect them to be cheaper, but others think that there’s more involved. Have a read of some of the recommendations from our Community to help make your own decisions.
Some trainers have producers or co-facilitators to help them with the delivery, others are out on their own. Whichever category you fall into, our advice and examples on producer documents will help you work as a team or cut down the workload of an individual.
One of the biggest questions we get asked is how you can share your PowerPoint slides AND still see the webcam and chat. Here we share our go-to solution for just that, and make sure you don’t miss a slide.
When we design our live online sessions, we want interactions, but we don’t want them repetitive and boring. Just how do we select the right approach? This tool, designed in associated with Breeio, can really help you consider which activity to use in which situation for your session.
Should you talk through the text on your slides, or let your learners read it for themselves? Does it add something when you talk but also have text-rich visual aides? Luckily the answers are all here for you.
When you are going to be the one learning or meeting virtually, what do you need to know and do? What’s the etiquette for the meeting and how do you best learn when you are remote from the rest of your class? Read some tips here.
There are so many free ‘apps’, or programs you can use on websites, but where can you find them? Some are shared here, and of course you are welcome to add to the list and tell us about your favourites!
Zoom fatigue became quite the buzzword, and we know we don’t want to put our colleagues and learners through another boring virtual session. This post explores how the design of our sessions should look at cognitive load and avoid that dreaded fatigue!
Using the chat panel in a virtual classroom is a given, it’s an amazing way to interact with everyone. But what if you are running a webinar with hundreds of people? What if those people might be competitors out to sabotage you or learners that might be a little naughty? We think you should still use chat, and this post discusses why.
Just what should you be buying when you are delivering live online events? Do you spend on monitors or microphones, headsets or accessories? We share our top tips for affordable and professional level hardware to make the most of your live online delivery.